A Business Process Automation Review: MFiles vs OpenText?

Is your Miami-area business taking advantage of business process automation software to streamline tasks and further advance your staff’s efficiency? If this is not the case, perhaps you’re wasting priceless time and financial resources.

With the innovations of business process automation, you can automate samely, standards-based tasks, thus making your business workflows more effective, saving on laborious hours, and ensuring your employees can aim their attention on work that augment the business.

Right now, we're comparing two of the most widely used enterprise content management (ECM) tools obtainable today for business process automation: M-Files and OpenText. We'll evaluate both, next to each other and give insight to how we utilize these tools at Wave.

Firstly, let's begin with a primer on what business process automation is and how it operates.

What is business process automation?

Business process automation (BPA), also called business process management (BPM), is the use of automated technology to streamline routine, rules-based responsibilities such as sending records, data entry, onboarding a new worker, routing payments, or processing accounts payable affairs.

State-of-the-art automation platforms takes advantage of groundbreaking technologies like robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to execute these tedious tasks on your staff’s behalf.

By streamlining tasks that would normally use up invaluable man-hours, you can redirect your precious human resources to other areas of the business where they can be more productive.

Automation also reduces the risk of human error, miscalculation, and process bottlenecks - they all take away from a business’ bottom line.

How do I know which tasks I can automate?

Not each and every business process is suitable for business process automation. The proper task is the particular that’s done routinely and can be attributed to user-defined rules and actions.

What to be on the lookout for in a process that can be mechanized:

• Does it demand that it be systematically done the same way in the entire organization?

• Is it a routine, sustainable process?

• Is it vital that the task is perfect?

• Does the process involve an enormous amount of duties?

• Does it call for several people to do?

• Is it time-dependent?

• Does there need to be an audit log for this process?

M-Files vs OpenText Comparison

M-Files Pros and Cons

M-Files is a strong ECM system that offers both on-premise, cloud solutions, or a hybrid version contingent on your business needs. It offers automation functionality to streamline your business processes and workflows as well as intelligent information management.

At Wave, we frequently utilize M-Files as a one-way information receiver for a client's disparate tools and particulars. Thereby, we can help a client experiencing rapid development, the capacity to connect all of their operations and information, and acquire greater dexterity during digitalization.

M-Files is a great, extensible software for clients who have no existing colossus ECM like OpenText Documentum already embedded in their business.

However, with MFiles it's critical to realize that constructing automation compels the purchase of an add-on referred to as a 'vault'. M-Files accessible vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Pricing is set on a case-by-case basis depending on the qualities your business needs.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) platform that enables companies to take greater advantage of enterprise data, automate156] monotonous processes, build a more extensible business model, and reduce risks related to information governance and intellectual property.

It can be unfurled on-premises in a data center or by means of the cloud.

At Wave, we generally see OpenText applications utilized by using one of the following methods: with Documentum as a deeply rooted ECM or via Application Extender (AX) which works as a scaled-down, build-as-you-go alternative to Documentum.

Documentum is presented fully featured and prepared to clear up any business complication you have. The disadvantage of Documentum is that the user interface is a bit intricate, it demands heavy maintenance, and upgrades, in addition to the platform itself, are pricey.

For companies that have previously invested in Documentum and don’t want to uproot the application and start all over again, Wave can help with software upgrades and optimizations to ensure that businesses can get the full benefit of their ECM ecosystem.

With Application Extender, the user experience and user interface (UI/UX) are quite distinct from Documentum which a number of customers like.

It's an excellent option for enterprises who are not interested to invest in Documentum, and it is possible to be built to solve any organizational dilemma.

The problem with AX is that it is not fully equipped once purchased like Documentum, as an alternative, connectors and add-ons will need to be built in to generate increased functionality and build automated processes.

Similar to M-Files, pricing for Documentum and Application Extender are determined on a case-by-case rationale contingent on the characteristics your organization needs.

Let Wave Help You Implement and Streamline Your BPA Software

If your organization is new to business process automation, or you have started streamlining processes but desire to enhance your tools to perform more, Wave can assist you.

Wave serves companies much like yours day-to-day to perform automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) platforms.

We assist our customers to streamline their processes end-to-end across the entire lifecycle, computerize tiring, repetitive work, and unite the entire data ecosystem to take away siloes and produce lifelong expandability for theirbusiness.

Already utilizing a legacy platform, and don't want to start from scratch Not a problem!

Wave can come alongside your company and enhance your current business applications by way of add-ons, assimilations, and connectors so you can get more from your current technology infrastructure without being in an obligation to start again with a new service provider.

We're more than adequate to work with ECM tools like M-Files, OpenText and Microsoft Sharepoint, or all of the other content services software you're currently running.

If you have any inquiries about how Wave can contribute to digital transformation and business process automation in your Miami company, contact us today.